Cookie Policy

Last updated: April 15, 2026

Solve For Why Pte. Ltd. ("we," "us," or "Company"), operating as Knowtepad, uses cookies on the Knowtepad platform. This policy explains what cookies are, how we use them, and how you can manage them.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They contain information about your visit and help websites remember your preferences and activity.

Cookies typically expire after a set period, though some remain until you manually clear them or until you log out.

2. How Knowtepad Uses Cookies

Strictly Necessary Cookies (No Consent Required)

These cookies are essential for the platform to function. They enable core features like authentication and security.

Supabase Authentication Cookies (sb-*)
Manage your session, maintain authentication state, and keep you logged in. Set by our authentication provider. Expire on logout or after your session ends.
CSRF Protection Tokens
Prevent cross-site request forgery attacks and protect your account security.

Functional Cookies & Local Storage

We store some preferences locally on your device (in your browser's local storage, not traditional cookies) for transparency:

— Theme preference (light or dark mode)
— Sidebar state (expanded or collapsed)

These don't require consent but are disclosed here for full transparency.

Third-Party Cookies

We integrate with trusted partners to provide specific services:

Stripe Payment Cookies (__stripe_mid, __stripe_sid)
Securely process payments and detect fraud. Set when you load our payment form. Stripe complies with PCI Data Security Standard (PCI DSS) for payment security.
Daily.co Video Cookies
Enable video call functionality during active sessions. Cookies are session-only and deleted when your call ends.
Vercel Hosting Cookies (_vercel_jwt if applicable)
Used for hosting and preview deployments.

3. What Knowtepad Does NOT Use Cookies For

No advertising cookies — We don't track you for targeted ads.
No cross-site tracking — We don't follow you across other websites.
No data sales — We don't sell your cookie data to third parties.
No social media tracking — We don't place social media pixels on our site.

4. Managing Cookies

You can manage cookies through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Preferences → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Privacy, search, and services → Clear browsing data

⚠️ Important: Disabling strictly necessary cookies (like Supabase authentication) will prevent you from logging in and using the Knowtepad platform.

5. Policy Updates

We may update this Cookie Policy from time to time to reflect changes in how we use cookies or to comply with regulatory requirements. We'll post the updated policy on this page with a new "Last updated" date. Your continued use of Knowtepad constitutes your acceptance of any changes.

6. Contact & Questions

If you have questions about this Cookie Policy or how we use cookies, please contact us:

Email:

hello@solveforwhy.org

Company:

Solve For Why Pte. Ltd.

160 Robinson Road, #14-04, Singapore Business Federation Center, Singapore 068914

For our complete privacy practices, see our Privacy Policy.